+66-8-0002-3377 (Out of Thailand)
08-0002-3377 (in Thailand)
info@pattaya-express.com
+66-8-00023377
pattaya_express

Frequently Asked Questions

  1. Are the rates shown on the web-site actual?
  2. What is included into the cost of transfer?
  3. Is delivery or pick-up from few hotels/condo included into the cost of trip?
  4. Does rate depend on number of passenger in the car?
  5. Does rate depend on the transfer time? What is the difference in the night?
  6. How payment is executed?
  7. Where is a meeting point?
  8. How is meeting executed in case flight is delayed?
  9. We do not see driver with our sign. What to do?
  10. When the booking should be made?
  11. Do you make transfers to Koh Chang? Is ferry included into the rate?
  12. Do you make transfers to Koh Samet?

Are the rates shown on the web-site actual?

Yes, all the rates on the web-site are actual.

What is included into the cost of transfer?

All the rates for taxi transfers are total. High way, fuel, child/baby seats (when needed) taxes are included. NO EXTRA PAYMENT REQUIRED.

Is delivery or pick-up from few hotels/condo included into the cost of trip?

Yes it is included. For example, party of 4 people books transfer from Suvarnabhumi to Pattaya and 2 of them go to Central Pattaya and 2 to Na Jomtien. The rate remains THE SAME 1400 THB.

Does rate depend on number of passengers in the car?

No it does not.
Eg the cost of taxi Bangkok airport Pattaya is 1,200 THB for Toyota Camry. 1,200 THB is for 1, 2, 3 etc passengers in the car.

Does rate depend on the transfer time? What is the difference in the night?

No it does not. Our rates for transfer are the same regardless the time.

How payment is executed?

Customer pays directly to driver during or right after the transfer in THAI BAHT. Payment in USD or EURO can be done as well.
If customer needs pay in advance - that can be executed via Pay Pal or bank account.

Where is a meeting point?

At BKK airport Suvarnabhumi - between Exit 3 and Exit 4 on arrival level.
At Don Mueang airport: between GATES 2 and GATES 3 - for international flights; between GATES 11 and GATES 12 - for domestic flights.

How is meeting executed in case of flight is delayed?

We check flight statuses everytime. If flight delay occurs we respond accordingly and meet passenger any way. We are also grateful to passengers for the extra info by cell or email.

We do not see driver with our sign. What to do?

First please make sure you stay between Exit 3 and Exit 4 which is located on the second level (the arrival level where you get your luggage and pass the customs). Anyway if you do not see driver with your sign please call +66-8-00023377 (from 8:00 till 00:00) or +66-8-14591929 (from 00:00 till 8:00).

When the booking should be made?

At any date in advance suit you.

Do you make transfers to Ko Chang? Is ferry included into the rate?

Yes we make tranfers Koh Chang. The ferry is included into the cost.

Do you make transfers to Koh Samet?

We provide with transfer to Ban Phe pier. From there it will take you 30 minutes to get to Koh Samet by spead-boat or ferry.

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Imagine you just landed in Bangkok airport. You want to start a trip right away. Pattaya Express suggests to take advantage of a VIP meeting. Details
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Customers about us
25.09.2017, Bach Ngoc
14.10.2017, Mike
A quick message to say thanks again for your excellent service. We have used you and recommended you to friends a good number of times now and you have always come good.... Details
Dear Pattaya Express team! Dear Pattaya Express team! We are now back to Vietnam & we would like to say thank you so much for your nice in Thailand... Details
10.09.2017, Hon
Thank you again for another successful trip and I want to commend highly your driver. He is excellent in service, punctual and very helpful.... Details
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